Client Account & Engagement Manager EMEA

47 Degrees, a global technical consulting firm specializing in functional programming, is looking for a talented Account Manager to lead and nurture client engagements involving Scala, Kotlin, Spark, Kafka, and other technologies in the Engineering and Big Data space.

Responsibilities of this role include;

  • Employ engagement management, project management, and portfolio management skills while building, releasing, and supporting projects in a variety of sectors such as commerce, fintech, healthcare, logistics, and media.
  • Day-to-day accountability for client success and management of our engineers.
  • Facilitating client communication, presentations, meetings, and workshops.
  • Working with our clients and 47 Degrees leadership to assemble and onboard teams, gather requirements, create roadmaps, identify project KPIs and success metrics.
  • Assist with onboarding of new team members based on client and project requirements.
  • Working with the software engineers to monitor progress, prioritise, ensure smooth delivery, and proactively and decisively resolve blocks.
  • Work with multiple client projects and teams.
  • Coordinate with our Sales team to help them grow and extend the projects for existing client accounts, and occasionally support new client engagements.
  • Identify additional client needs such as adding engineers, extending the engagement duration, client training opportunities, and working with the Sales team to execute these opportunities.
  • Work with 47 Degrees engineers to provide advice and mentoring on consultancy as needed to ensure smooth engagements and address any challenges or issues as they arise to ensure engineer retention.

Requirements:

  • 3-5 years experience working in a technical environment with strong technical understanding.
  • Experience in leading and managing internal and external client calls and meetings.
  • Agile/Scrum Project Management methodology.
  • Excellent communication and presentation skills.
  • Ability to balance both client and team needs as engagements progress.
  • Have a keen eye for project risks and an ability to identify solutions.
  • Strong people management skills are a must.
  • Hands-on experience of online software delivery and project management technologies such as GitHub, Jira, etc.
  • Occasional travel may be required.

What you can expect from working with us!

  • Flexibility, autonomy, and trust to get on with the job
  • Support from the Leadership Team and your colleagues, we truly believe in our community and love seeing our own succeed. We’ll do what we can to foster your growth and creativity.
  • A real sense of community, purpose, and how you contribute and add value
  • Usual benefits for your locality
  • The latest tools to do your job!

47 Degrees is committed to creating an inclusive and diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Please feel free to share your preferred pronouns with us during the application process.

47 Degrees does not sponsor work visas, either at the time of hire or at any later time. All persons hired will be required to verify identity and eligibility to work in the country that they are located in, and to complete any required employment eligibility forms.